Acko General Insurance Customer Care
1800 266 2256
24×7 (Toll-free number)
Acko.com Official Website – Acko.com
Acko Email Support – hello@acko.com
Acko Mobile Protection & Repairs Helpline
Call: 1860 266 2258
Email: ecare@acko.tech
You can also visit acko.com/customer-service for help & support.
Acko General Insurance Ltd Address
Unit No. 301, 3rd Floor, E-wing, Lotus Corporate Park Off Western Express Highway, Jay Coach Flyover, Goregaon, Mumbai, Maharashtra 400063
Alternatively, you can just login to acko.com with your registered mobile number. On your policy card, please click 'View Details'. You will be redirected to the policy details page where you will see a 'Download Policy' button. Click on the button to download the policy document.
For changes such as Policyholder Name, few documents might be required for us to validate the new details. Once the documents are provided by you, our helpdesk would review and approve the documents and the new policy copy with the updated details will be generated.
For changes such as IDV, addition of a new cover, etc., the premium gets re-calculated and you might need to make an additional payment or be eligible for refund or there might be no change at all. Post the payment, if any, the new policy copy with the updated details will be generated.
Alternatively, you can login to acko.com with your mobile number used to buy the plan with Amazon. Visit acko.com/repairs to view all your mobile protection plans. Visit acko.com/appliances to view all your appliance protection plans. Click on any of the plans to view the plan document and download it.
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