How do I get in touch with Ajio?
That's simple! You can give us a buzz on 1800-8899-991. Alternatively, you can email us at [email protected] We are available from 6am till midnight.
I received a call from someone claiming to be from AJIO and that I had won a contest. Should I share any information?
While we run promotions and give away gifts from time to time to winners, we never ask for any financial information over telephone or email. If you have received any such calls/emails, please disregard them immediately, and notify us so that we can take it up.
Also, if you have won anything on AJIO, you would never have to pay anything. We promise! :-)
What should I do if I miss my delivery?
We understand that you are always on the go - Maybe attending a cocktail party, chilling out by the beach or working hard in your office. We make three attempts on three consecutive business days.
In case you miss the delivery, give us a call on 1800-8899-991 or write to us at [email protected] and like a fashion genie, we will take care of it.
Can I Gift-Wrap a product for someone?
"Surprise your loved ones with some amazing products of AJIO. If it’s Christmas or even a break up, choose AJIO’s gift-wrap option to celebrate. It only costs an extra Rs.35/- per order.
To ensure that the recipient doesn't pay for their own gift, we insist that for a gift wrapped order, the mode of payment would have to be online. If you want to have each product packed separately, we recommend that you place an order for each product individually. "
How can I track my order?
"We know you are excited to receive your AJIO Order at the earliest to be able to flaunt the new look at a party or to show off your modern ethnic look at a family gathering. Once we carefully pack your product with perfection and ship it out, you can start tracking you Order.
Check the SMS notification and click on the tracking number to track the journey of your item in real time! Alternatively, you can also login to AJIO.com and visit the ‘My Account’ section to know your order status. "