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CARS24 Customer Care1800 258 5656
Timing 8am – 10pm

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CARS24 Corporate Address
CARS24 Services Pvt. Ltd.
4th Floor, Plot Number-65, Landmark House 65
Sector 44, Gurgaon-122002

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Q How do I sell my car at CARS24?

Selling your car is easy with CARS24.

Book an appointment by visiting our website - Feed in the details required, choose your nearest CARS24 branch and preferred appointment day

Visit the branch and get your car inspected free of cost.

You will get the CARS24 Best Price and we will handle the documentation and RC Transfer

Q What is the business model of CARS24?

We at CARS24 believe in changing the way people sell their cars in India by simplifying and standardizing the entire process. We buy your car and sell it to one of our 10,000+ channel partners across various cities in India. We charge a nominal fee on every transaction when you sell your car to us. The service charge details can be seen in the Transaction Guidelines section

Q What will happen if my car is financed by a bank and I want to sell it to CARS24?

If the car you want to sell is financed, simply bring along a current dated foreclosure letter issued by the bank and we will pay the loan on your car. The settlement amount will be deducted from the CARS24 quote for your car. Alternatively, you can settle the loan yourself before selling the car to us. CARS24 may hold back a certain amount until the bank loan clearance NOC is submitted by you.

Q Your website quote does not match my expectations. Why should I visit your branch?

The website quote is an estimated value range generated by our pricing algorithm based on some broad parameters like car make and model, variant, odometer reading and other details that you enter on the website. The final price quote offered also takes into consideration the physical condition of your vehicle as evaluated during the inspection process and market conditions.

Q Does CARS24 provide home inspection?

Yes, we provide home inspection services in Mumbai, Pune, Hyderabad, Bangalore for which we charge a fee of Rs 299. We are planning to launch the home inspection service in various other cities in India very soon.

Q What is the CARS24 Seller Protection Policy?

CARS24 Seller Protection Policy is an exclusive programme offered by CARS24 to protect the customers selling their car from any unwarranted post-sale situations. This means that till the car’s Registration Certificate (RC) is transferred in the name of the buyer, we will take care of any hassles related to the car, for sellers covered under the policy.

In case there is any unforeseen incident with your car while the transfer is in process, our legal experts will extend full support and all legal expenses up to Rs. 10 lakh* are covered by us. All you have to do is call our helpline number- 1800 258 5656. We take full responsibility for safeguarding the interests of our sellers before the ownership of their car is transferred.

Q My query is not listed, need help further!

No worries, Kindly call us on 1800 258 5656 and our team will be happy to help you.

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  • Sunday08:00 AM - 10:00 PM
  • Monday08:00 AM - 10:00 PM
  • Tuesday08:00 AM - 10:00 PM
  • Wednesday08:00 AM - 10:00 PM
  • Thursday08:00 AM - 10:00 PM
  • Friday08:00 AM - 10:00 PM
  • Saturday08:00 AM - 10:00 PM

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