Cash App Customer Service Number
+1(800) 969-1940

To speak to a Cash Support representative, please contact support through your Cash App, cash.app/help or our phone line.


How do I contact Cash Support through the App?

  • Tap the profile icon on your Cash App home screen
  • Scroll down and tap Cash Support
  • Tap Something Else
  • Navigate to your issue
  • Tap Contact Support

To reach Cash App by mail –
Cash App
1455 Market Street Suite 600
San Francisco, CA 94103


Avoid Cash App Scams and Keep Your Money Safe with Cash App, visit below link to read more..
cash.app/help/in/en-us/6482-recognize-scams

Q How to Access Old Cash App Account?

Your account might have been created using a different phone number or email address. If you’ve recently changed either, you will need to sign in using the phone number or email connected to that account. To do so:

• Tap the profile icon on your Cash App home screen
• Tap Sign Out
• Then enter the phone number or email associated with the account you wish to access
• Follow the prompts

Q Cash App Payment is Missing

Payments which appear to be missing may have been sent to another phone number or email associated with you. Here’s how to locate them:

• Tap the profile icon on your Cash App home screen
• Select Personal
• Add any missing email addresses or phone numbers

Q Report Lost or Stolen Cash App Card

To order a new Cash Card if yours is lost or stolen:

• Tap the Cash Card tab
• Tap the image of your Cash Card
• Select Problem With Card
• Follow the steps

Q Cash Out wasn't Instant

If your debit card doesn't accept Instant Deposit, you will be refunded any Instant Deposit fees and your deposit will arrive in your bank account in 1-3 business days.

We unfortunately do not have the ability of pulling your deposit back once it has been sent.

If after 3 business days your deposit has not arrived, please tap Contact Support below.

Q Cancel a Cash App Payment

Cash App to Cash App payments are instant and usually can’t be canceled. To be sure, check your activity feed to see if the payment receipt is displaying a cancel option.

The recipient can also refund your payment. Ask them to:

• Tap the Activity tab on their Cash App home screen
• Select the payment in question
• Tap . . .
• Select Refund
• Press OK

Finally, you can use the Request button on your Cash App home screen to ask for the funds back.

Q Beware of Cash App scams and phishing attempts

• In general, if something sounds too good to be true (like free money in exchange for a small payment), it’s a scam.
• Only reply to emails from people and organizations that you know and trust. Cash emails will come from @square.com, @squareup.com, or @cash.app.
• Emails from the Cash Team or Square will only contain links to websites at square.com, squareup.com, cash.app or cash.me. If an email contains links to other websites, it was NOT sent by Square.
• Cash App Support will never ask you to provide your sign-in code, PIN, Social Security Number (SSN), and will never require you to send a payment, make a purchase, download any application for “remote access,” or complete a "test" transaction of any kind.
• For more information on avoiding scams, read Avoid Scams and Keep Your Money Safe with Cash App.

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