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Chase Personal Banking

Chase Customer Service1-800-935-9935

Chase Credit Card Customer Service
1-800-432-3117

Chase Online and Mobile Banking Technical Support
1-877-242-7372

Chase Deaf & Hard of Hearing Customer Service
If you’re deaf, hard of hearing, or have a speech disability
Call 711 for assistance.

Chase Email Support
Chase customers should sign in to Chase Online and use the Secure Message Center

Chase Bank offers easy access to 16,000 ATMs and nearly 4,900 branches.
Find a Chase branch or ATM near you

Schedule a meeting
Meet with a Chase banker to discuss your account or open a new one.
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Chase Bank Military personnel and veterans
Domestic Chase Military Services: 1-877-469-0110
Overseas: 1-318-340-3308


Chase Business Banking

Chase Business Customer Service1-800-242-7338

Chase Online/Mobile Banking Technical Support
1-877-242-7372

Outside the United States 1-713-262-3300

Chase Business Platinum Line 1-877-425-8100

Chase Cash Management 1-800-606-7615

Chase Ink Business Credit Card Services 1-800-945-2028

Chase Ink Credit Card Member Services 1-800-346-5538

Chase Merchant Services 1-888-886-8869

Chase ACH Support 1-800-677-7477

Chase Customer Claims 1-866-564-2262

Chase Debit Card Fraud Prevention 1-800-978-8664

Chase ACCESS and Payable Web Service 1-866-872-3321

Chase ARP and Controlled Disbursement Inquiries 1-800-235-6286

Go to our Merchant Support Center for additional resources and FAQs to help manage your account.

Schedule a meeting
Meet with a Chase banker to discuss your account or open a new one.
Continue


Connect with Chase Bank on social media

Tweet Chase @ChaseSupport
Message Chase Bank on Facebook.
Please don’t include account numbers or personal information.
Monday – Friday: 7 AM – 11 PM ET
Saturday – Sunday: 10 AM – 7 PM ET

Chase Bank Complaints and feedback
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US Bank mailing address :-
National Bank By Mail
P.O. Box 6185
Westerville, OH 43086

Deliveries by Overnight or Certified Mail:
National Bank By Mail
Mail Code OH1-0333
340 S. Cleveland Ave.
Building 370
Westerville, OH 43081
United States


Chase Bank Canada

Chase Canada Customer Service
1-800-265-5158

Chase Bank Sale Canada
1-866-833-8182

Website chase.ca

For any other help/support, visit chase.ca/en/support

Q Am I liable for unauthorized charges made with my digital wallet?

Purchases made with your Chase credit, debit and/or Chase Liquid cards have Chase Zero-Liability Protection for any unauthorized card transactions. This means that you will not pay for any unauthorized transactions as long as they are reported promptly. Certain limitations apply. Please see your cardholder agreement for complete details.

Q What if my card is lost, stolen or damaged?

If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers.

Business Banking: 1-800-935-9935, 24 hours per day, 7 days a week.

Credit Card: 1-800-432-3117, 24 hours per day, 7 days a week.

Personal Banking: 1-800-935-9935, 24 hours per day, 7 days per week.

Q What do I do if my credit card is lost or stolen?

If you think someone used your card without your permission, please call us right away at 1-800-955-9060 for help. To request a replacement card, choose Replace card and follow the instructions.

We'll send you a replacement card that will arrive within 3-5 days. If you ordered your card more than 5 days ago, please call us using the number on your statement. We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Q How do I reset the PIN for my credit card?

To change your Personal Identification Number (PIN), you can call 1-800-297-4970 and follow the instructions provided by the automated system. We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.

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