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Dineout Customer Care

Dineout Official

Dineout Email Support –

You can also visit for more information.

For Dineout Job openings, send email to

Dineout Grievance :

Grievance Redressal Officer Address
Times Internet Limited
Plot No. 391, Udyog Vihar, Phase – III, Gurgaon – 122016, Haryana, India

Reference Links :

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Dineout for Business Dineout Pay
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T & C Contactless Dining

Q How do I place my order using the digital Menu?

Pick a restaurant > Click on "Order at Table” button > Select dishes & click on "Place Order" Voila! The restaurant would start working on your order & keep you posted about its progress via your Dineout app.

Q Can I avail any discount from Dineout or restaurant on my order?

Yes, all the offers available at the restaurant via Dineout can be availed by you if you choose Contactless Dining.

Q Do I have to order all items in 1 go?

For dining in via Contactless Dining, you do not need to order all the dishes in one go. You can keep adding them as per your requirement & the final bill for the table will be generated once you choose to settle the bill.

Q What is the Call Waiter button on my digital menu screen?

Each table has a unique "Table Pin" which allows the staff to serve food ordered via digital menus to the correct table. You can also share your pin with everyone around the table & they can add dishes to the order from their own phone via the Dineout app too! Who likes sharing food or their phone around the table anyway?

Q How can my friends join my table and place orders?

For your friends to join you, all you need to do is share the "Table Pin" with them. Once they enter it on their app, any orders they place now will be billed under your table number.

Q How do I pay?

Once you are ready to make a payment, click on the "Get my Bill" button. You will be redirected to the payment page where you can either choose to pay via Dineout Pay by clicking on "Settle Bill" or call the restaurant staff & pay via cash/card.

Q Does everyone on the table have to individually pay for items ordered?

Not at all! You can choose any of the following options while settling the bill :

One diner pays the entire bill amount through their preferred mode of payment.

If you want to settle your full or partial bill amount via cash or a physical card, just click on the "Call Waiter" button & the restaurant staff will help you out.

Q How will I avail my Dineout Passport offer here? What should I do after unlocking?

You can avail your Dineout Passport offer by clicking on the "Redeem Now" button in the Dineout Passport section on the restaurant page. After you do so, ask the restaurant staff for the pin to avail the offer. It needs to be done before your bill is generated & the offer will be applied to the bill directly!

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