How can I check the status of my order?
Post dispatch a unique tracking link will be shared to your registered email address. You can track the order by using the tracking link.
How do I find a product online that I saw in a store?
You may use our Search Function to look for an product by category, keyword, model code or model name.
How often are new products added to the online stores?
We add products to our online stores frequently, and offer new sales and promotions, as well, so check back often for new products and great offers.
How do I pay for my order?
We accept payment via all Major Debit and Credit Cards. EMI, Net Banking, Wallet Payment are other available payment modes. Our servers encrypt all information submitted to them, so you can be confident that your information will be kept safe and secure.
Do you deliver to all pin codes in India?
Our delivery partners deliver e-commerce shipments to most of the Pin codes in India. You can check estimated delivery date by entering your location Pin code on each product page.
What should I do if the product was found damaged upon box opening?
It is advisable not to self-open the appliances which need installation (chimneys, dishwashers, water purifiers, geysers etc) The box will be opened by Faber service expert for installation, if the product is damaged, then expert will mention the same on Job sheet, basis of which you can raise a replacement/return query.
In case of products which do not need installation, kindly share the images and videos of damaged product, invoice and packaging box with us. We will assist you with the best possible solution.
How long will it take for me to receive the refund?
Post the product reaches back to our warehouse, You will receive the refund within 7–10 business days into original instrument of payment used while ordering