Ferns n Petals Customer Care
+91 9212422000 / 011 66766060
08:00 AM-10:30 PM
Ferns n Petals Email Support – help@fnp.com
Ferns n Petals Official Website – Fnp.com
You can also visit Fnp.com/info/contact-us for help & support.
For Corporate gifts, click here
Ferns n Petals Corporate Office Address
FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi, Delhi 110030
For Media Enquiries, contact nikita.m@fnpweddings.com
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• Recipient's name
• Complete delivery address, along with the pin code
• Contact number of the recipient
• Date of delivery
• Time of delivery will be needed in case of products that are delivered by hand
• Sender's name
• Shipping option
• Billing information
Note: Order modification/cancellation in a domestic order, please give at least 24 hours notice before the requested delivery date. If your order has already been shipped or delivered, we won't be able to cancel it or make changes. Order modification/cancellation in an international order, please give at least 48 hours notice. If your order has already been shipped or delivered, we won't be able to cancel it or make changes. If your order has already been shipped or delivered, we won't be able to cancel it or make changes.
• Flowers, plants, fruits, sweets, gift products and preserved items are delivered to an incorrect address provided by the sender.
• Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
• Product quality problems caused by improper handling of the product.
• Cancellation/modification request in a Domestic order made less than 24 hours prior to the date of delivery and Cancellation/modification request in an International order made 48 hours prior to the date of delivery. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full.
For each qualifying purchase, a JetPrivilege Programme member can get rewarded with JPMiles. Get rewarded with 20 JPMiles for every Rs.100/- spent on www.fnp.com. Remember to quote your JetPrivilege number at the time of checking out, else your JPMiles will not be credited into your account. JPMiles will be credited to the member's account within 45 days from the date of transaction.
Redemption of JPMiles is not available.
Get 30 PAYBACK points for every Rs.100 spent on purchases at www.fnp.com
Remember to quote your PAYBACK number at the time of checking out, else your points will not be credited into your account.
Redemption of Payback points is not.