Gaana.com Customer Care Number

Free streaming will be supported by ads but you can get rid of ads by subscribing to our premium service Gaana+, which also provides exciting features like unlimited downloads and access to HD music.

Our business hours are 9 am to 7:30 pm ( Monday to Saturday).

For IOS- Copy and paste this link in safari browser https://gaana.com/redeemcoupon to further redeem the code.

For Web : You can login to the weblink www.gaana.com , go to SETTINGS<< put the code under REDEEM COUPON option.

Click Here for more information.

You can also download Gaana app on your Android or iOS device to subscribe for the monthly plans.

Do check out the charges for your location from the App Menu under get Gaana+ section

You would need to download the songs again on the new device. Your playlists and favorites will have all your songs intact, which you can use to download again.

You are trying to log in with the same email id that you have used for signing up on Gaana. If you have signed up via Facebook/Google/Mobile number then please use the same for login.
If you have signed up using the email option then make sure that you are entering the correct password. If you don't remember the password then you can reset it from the app or website.
Login failed could be due to fluctuation in network. Please ensure that your internet connection is strong.

If everything seems to be fine and still unable to login or you get any specific error message, please write to us at feedback@gaana.com.

iTunes
https://support.apple.com/en-in/HT202039

Here are the steps:"
Go to Settings > iTunes & App Store.
Tap your Apple ID at the top of the screen.
Tap View Apple ID. You might need to sign in or use Touch ID.
Tap Subscriptions.
Tap the subscription that you want to manage.
Use the options to manage your subscription.

Login to the Gaana App>>profile icon (Top right corner)>>Profile>>Turn the toggle off on subscription page to avoid any future deduction.

NOTE: If the profile page says, “renew now” it means subscription renewal is not active.

For any further issues please connect with us over the HELP section or email at feedback@gaana.com in the business hours.

Please refer to the terms : https://gaana.com/terms_and_conditions.html

For every renewal, we send an intimation over email so that you can cancel the renewal before the deduction happens.

For any further questions , please write to us at feedback@gaana.com (buisness hours 9 am to 7:30 pm , Monday to Saturday)

Google (https://play.google.com/store/account)

Here are the steps:
Launch the Google Play Store app.
Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscription you'd like to cancel.
Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page.

Download option would not be available with the free version, you can only stream the episodes online.