Checkout General Motors Customer Service Number Watch Video

General Motors Customer Service Number
1(866) 522-9559

Write to General Motors
General Motors Company
P.O. BOX 33170
Detroit, MI 48232-5170

GM Global Headquarters
300 Renaissance Ctr
Detroit, MI 48243

Email :


If you are a manufacturer or company interested in producing licensed products bearing the registered trademarks of General Motors, please download the Licensee Application, and follow the form and submission process outlined in the application.

Q How do I Register for Online Account ?

Go to or the GM Financial Mobile app for Android and iOS to create a User ID and Password. You will need your account number, which can be found on your welcome packet or billing statement, as well as the last four digits of your Social Security number.

Keep in mind that while your User ID is not case-sensitive, your Password must be entered exactly as you created it. Watch our brief video for step-by-step directions on how to register for MyAccount.

Q How can I protect myself against identity theft?

Safeguarding your personal and financial information is our top priority. You can help protect yourself against identity theft by:

Monitoring financial account transactions, including your billing statement
Reviewing your credit report for suspicious activity. Visit to get one free credit report per year. You can also request a credit report from a credit bureau for a fee.
Protecting your password and using strong passwords or passphrases
Being careful about what information you share online
Learn more ways to protect your identity online.

Q How do I add or remove someone from my title/registration?

Only individuals on the contract can be added to the title. For further assistance, please contact our Customer Experience team at 1-800-284-2271.

Q What is My Payoff?

You can find payoff details by logging in to or the GM Financial Mobile app for Android and iOS. You can also contact our Customer Experience team at 1-800-284-2271.

Any overage or extra payments on an account should be refunded within 30 days.

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  • Saturday09:00 AM - 05:00 PM

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