GoIndiGo Customer Care
0124-617-3838 or +91-9910383838
GoIndiGo Support Email
customer.relations@goindigo.in
Website – GoIndiGo.in
GoIndiGo Customer Service China
+86-4006063838
You can also visit GoIndiGo Customer Support Website for any help or complaint or feedback.
• 4 hrs prior for international flights.
There will be an imposition of No Show charges if the ticket is not cancelled/ rescheduled within the stipulated time which means the ticket amount will be forfeited and only applicable taxes will be refunded.
Registration
Passengers DO NOT need to register to avail of our Kiosk Check-in facility.
Late Arrival
Passengers will not be able to print out their boarding pass from the kiosk in case they arrive late and the check-in counters for the flight are closed.
<• You may share your experiences, feedback or complaints by sending an SMS to 566772. SMS must be sent in the following format: FEEDBACK
• Feedback, concerns or comments can also be posted on our Facebook page (https://www.facebook.com/goIndiGo.in) or on our Twitter page (@IndiGo6E)
• IndiGo's Customer Relations department may also be contacted with feedback, comments or concerns via E-mail
• Medical Information must be provided to IndiGo at least 72 hours prior to the scheduled departure of the flight.
• The customer must also inform IndiGo regarding any hospitalisation requirement upon arrival.
• In case a Customer will be accompanied by a safety assistant during travel then his/her name and contact details must also be shared with IndiGo.
We strongly recommend all passengers to provide us with their correct phone number and email address at the time of booking, in order to enable us to inform them in unforeseen cases of flight delays or cancellations. You can update your contact details on the View/Change Booking page on our website.
• 4 hours prior to flight departure for international flights