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Grameenphone Customer Care
+88-02-222282990 OR +880-1799882990

Grameenphone Email ID
[email protected]

Grameenphone Official Website
www.grameenphone.com

Grameenphone Fax – +88-02-8416026

You can also visit grameenphone.com/contact-us to contact grameenphone customer support.

Grameenphone Headquarter
GPHOUSE Bashundhara, Baridhara Dhaka-1229


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Q What's the eligibility and criteria to buy MyPlan?

Any interested person can subscribe to this MyPlan postpaid as soon as s/he completes the subscription process.

Q I have a GP prepaid sim. Can I change it to MyPlan postpaid?

Any Nishchinto/ Bondhu/ Djuice/Smile Prepaid holder can migrate to the MyPlan if your connection is at least 30 days old and available balance is at least 400BDT for non-star subscribers.

Q What happens to my prepaid balance, when I move to MyPlan?

Your balance gets transferred to your MyPlan.

Q How to I know about remaining amount from MyPlan bundle?

You can easily check bundle balance by dialing *121*1*2#

Q Shall I be able to use MyPlan balance when my calls will be forwarded to another number?

If your number’s call forwarding feature is turned on then the calls that get forwarded to other numbers will be charged from Main account.

Q What will happen if I do not use data of monthly bundle?

If you do not use monthly bundle data (that’s included in the bundle) than it will be added during bundle renewed.

Q Where can I check my bill?

You can check bill anytime • *121# • or using My GP app • or dialing 121

Q How do I get my bill via Email?

Get your bill via email by typing “Ebill<>Email address and send it to 24777”

Q For Auto Debit, where will I contact to avail it?

To avail the Auto Debit Option you can either come to GPCs or go to the respective bank to enroll and follow necessary steps.

Q Where is my nearest payment center or GPC?

Just go to store locator and find your nearby GPCs to pay bill or for any assistance or, you can also do FLexiload to pay your dues.

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  • Saturday24 hours open
  • Sunday24 hours open

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