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Haldiram’s Customer Care
0712-2779451
9 AM to 10:30 PM,Mon to Sun

Haldiram’s Email support – [email protected]

Haldiram’s official websiteHaldirams.com & Haldiram.com

Haldiram’s Head office Address
Plot No. 145/146, Haldiram House, Bhandara Road Chowk, Old Pardi Naka, Surya Nagar, Nagpur, Maharashtra 44003

You can also Haldirams.com/contact-us for more help.


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Q Do you serve fresh products everyday?

Yes, We offer only fresh, tasty, and premium quality products.

Q What is the shelf life period of sweets and namkeens bought at your store?

Various products have different shelf life and is mentioned on the package. In addition, you may also contact us prior to ordering for the particular product.

Q What are the various payment options available online?

Debit Cards
Credit Cards (Visa/MasterCard/Diners)
Net Banking

Q Is there any extra charge for packing and postage?

Yes. It will be the actuals. Enquire us for overseas delivery.

Q How soon we receive the orders?

We dispatch the placed orders as stipulated. It depends on the quantity and the distance too. We dispatch orders only after payment. However, please check the availability of the orders.

Q What if I search for certain sweet and it is not found on the website?

Please call us for futehr clarifications. We do the best for you.

Q How about catering to events?

Call us to discuss. We will be glad to provide your needs

Q How about the payment security on your website?

We assure that the payment gateway integrated on our website is compliant to Industry standards [PCI] and are verified by the security providers.

Q How to contact you regarding any queries?

E-mail us at - [email protected]
Business Hours: 10 AM - 6 PM

Q How do I get started with Haldiram's online?

Ordering online is free and takes a few minutes. Fill the required information by signing up on our website. You may directly login with your e-mail id and password, browse and place order. You have guest check-in facility too.

Q How to edit the account information?

Visit "My Account" and edit your details.

Q How do I order online?

Login into your account
Select the products you wish to purchase
Provide shipping address
Make payment
You receive acknowledgement and order tracking number

Q When can I expect the delivery?

Within 2-3 business days of order confirmation. For larger cities, it may take 2-5 days. And for overseas, you may expect delivery within 7 days after order confirmation.

Q What to do when I find a product missing upon delivery?

This would be a vary rare case, as we ensure multiple checking before dispatch. Please check if you have been charged for the missing product given in the invoice bill. If there is any mishap, please call us immediately.

Q May I know about the return policy?

Since, we deal with perishable products, we follow 'No return policy'. We are not responsible for any damages happened during shipping.

Show all timings
  • Monday10:00 AM - 06:00 PM
  • Tuesday10:00 AM - 06:00 PM
  • Wednesday10:00 AM - 06:00 PM
  • Thursday10:00 AM - 06:00 PM
  • Friday10:00 AM - 06:00 PM
  • Saturday10:00 AM - 06:00 PM
  • Sunday10:00 AM - 06:00 PM

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