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IndiaFirst Life Insurance Customer Care
1800 209 8700 (Toll Free)
For IVR Flow, Click Here
Mon – Sat- 9 am to 7 pm.

Callers outside India only:
+91 22 62749898

IndiaFirst Email –
For Claims –

Write to IndiaFirst
IndiaFirst Life Insurance Company Limited
12th and 13th Floor, North [C] wing,
Tower 4, Nesco IT Park, Nesco Center,
Western Express Highway, Goregaon (East),
Mumbai – 400063.

IndiaFirst grievances redressal click here

For IndiaFirst Customer Feedback click here

Get a Call Back from IndiaFirst click here

Find the IndiaFirst Life Insurance branch closest to you.

Reference Links –

Update NomineePay Renewal Premium
Unclaimed AmountSet Standing instructions
Premium Redirection
Online Fund SwitchTRACK/CONTINUE
Do a Fund SwitchTrack Queries & Complaints
Track My Application
CLAIMSContinue Application
Register a Claim
Track ClaimContact Details
Claim FormsBranch Locator
Disasters & Natural CalamitiesFeedback
Live Chat
MANAGE YOUR PROFILEList of hospital networks
Update Contact DetailsRaise Queries and complaints
Q How can I contact IndiaFirst Life Insurance?

Email : on

Call : 1800-209-8700

Visit : Walk in to any of our IndiaFirst Life branch

Q What are the different modes available to send documents for any request?

Email us: on

Courier: Send your documents to our Head Office or to any of our IndiaFirst Life Branch Address
For Claims-related request address it to – ‘Claim Department’
For any other requests or concerns address it to – Customer Service

Fax: on 022 33259600

Visit Us: Walk in to any of our IndiaFirst Life branch

Q How can I find out the fund value for my policy?

Online: You can view the fund value of your policy on the dashboard and on the policy details page after you Login to the Customer Portal.

Email us: Mention your policy number when sending us a request to view the fund value from your registered email address to

Call us:
On our Toll free number 1800-209-8700 and press option 1 on the IVR.
Call the Toll free number and speak with our Customer Care Executive.

SMS: Fund policy number to 92444 92444

Q Can I avail DTAA benefit (if any)?

Yes,in case customer (payee) fulfils all the conditions prescribed in the DTAA then tax provisions as per DTAA will apply.

Q When will the TDS Certificate get issued?

If an amount is deducted within the current quarter, the TDS Certificate will be issued within 45 days from the end of the quarter. In order to issue the TDS Certificate, we would require the deductee’s PAN Card number on our records.

Show all timings
  • Sunday09:00 AM - 07:00 PM
  • Monday09:00 AM - 07:00 PM
  • Tuesday09:00 AM - 07:00 PM
  • Wednesday09:00 AM - 07:00 PM
  • Thursday09:00 AM - 07:00 PM
  • Friday09:00 AM - 07:00 PM

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