Visit : Walk in to any of our IndiaFirst Life branch
QWhat are the different modes available to send documents for any request?
Email us: on firstname.lastname@example.org
Courier: Send your documents to our Head Office or to any of our IndiaFirst Life Branch Address
For Claims-related request address it to – ‘Claim Department’
For any other requests or concerns address it to – Customer Service
Fax: on 022 33259600
Visit Us: Walk in to any of our IndiaFirst Life branch
QHow can I find out the fund value for my policy?
Online: You can view the fund value of your policy on the dashboard and on the policy details page after you Login to the Customer Portal.
Email us: Mention your policy number when sending us a request to view the fund value from your registered email address to email@example.com
On our Toll free number 1800-209-8700 and press option 1 on the IVR.
Call the Toll free number and speak with our Customer Care Executive.
SMS: Fund policy number to 92444 92444
QCan I avail DTAA benefit (if any)?
Yes,in case customer (payee) fulfils all the conditions prescribed in the DTAA then tax provisions as per DTAA will apply.
QWhen will the TDS Certificate get issued?
If an amount is deducted within the current quarter, the TDS Certificate will be issued within 45 days from the end of the quarter. In order to issue the TDS Certificate, we would require the deductee’s PAN Card number on our records.