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Kohl’s Customer Service
+1-855-564-5705 (Toll Free)

Kohl’s Charge account, & Yes2You Rewards
+1-(855) 564-5748 (Toll Free)

Kohl’s Live Chat Support, Click Here

For Kohl’s Coupons, visit

Click Here to check Kohl’s Order Status

Check your Kohl’s Gift/Cash Card balance HERE

For more info, visit

Kohl’s Cares for Kids Fundraising Card Program
Kohl’s Corporate Gift Card Program
(800) 653-1774 (Toll Free)
7:30am to 4:30pm Central Time, Monday through Friday

Reference Links –

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Q How do I track Kohl's order?

You can also sign up for text alerts about your package. You'll know when your package ships, when it's about to be delivered, and when it's been delivered.

Q How to cancel or change Kohl's order?

While we may not be able to make every change to your recent order, you can simply cancel your order within approximately 15 minutes* of the time you placed it and create a new order with all of the changes you need to make. If there are any other errors such as an incorrect address, editing the order items or adding a promotion code, these cannot be done once the order has been placed. We can make some adjustments if applicable by contacting our Customer Service team once the order is delivered.

*The 15-minute grace period doesn't apply to orders with Buy Online, Free Store Pickup; Free Ship to Store; Same Day Delivery; or Free Drive Up orders.

Show all timings
  • Monday24 hours open
  • Tuesday24 hours open
  • Wednesday24 hours open
  • Thursday24 hours open
  • Friday24 hours open
  • Saturday24 hours open
  • Sunday24 hours open

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