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Medlife Customer Care
1860 1234 1234
Mon to Sun (7AM to 10PM)

Medlife WhatsApp Help – +91 8884700000

Medlife Official

Medlife Email Support –

You can also visit for help & support.

Medlife Address
5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

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You can also give a missed call to Download the App 7329073290

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Reference Links –

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Q What services does Medlife offer?

lab diagnostic blood tests done by booking for a free home collection.

Q Do I need a valid prescription to buy medicine?

Medlife App. In case you want to buy wellness products such as skin creams, diabetic footwear and so forth, a prescription is not required. Medicines requiring prescription have a small Rx mark against them. In case you have misplaced your prescription, our doctors help you with diagnosis & prescription over a call.

Q What are the acceptable payment modes?

Q Why is my uploaded prescription rejected?

• Values pertaining to dosage not matching with what you have ordered
• Prescriptions that have already been stamped for no further usage
• If the prescription is more than a year old.
• If it contains certain Schedule H drugs that we do not dispense, example sleeping pills.

Q Can I buy medicines with a foreign prescription?

Q Will Medlife deliver medicine 24*7?

Q Is it good to buy another medicine listed as a substitute?

Q How do I get a Medlife Franchise?

Q In how many locations does Medlife give its service?

Q If I have received an expired medicine, how do I return it?

Q How to get in touch with Medlife generally?

Q How do I place a return request?

Note: You need to raise a return request within 30 days of product delivery or 24 hours if you wish to return a refrigerated product. Only full strips & unopened bottles will be accepted

Q How is refund of my order done?

Delivery personnel will collect the package from your doorstep.
Your order will be reviewed based on your reason for return.
After approval, we will initiate refund/replacement back to the same payment source if you had paid online or to your medlife wallet if you had paid by cash.

Q Are E-prescriptions valid to buy medicine online or offline?

buy medicines online as well as offline. In order to buy medicines from an offline pharmacy, you can take a printout and buy medicines from your local pharmacy with it.

Q How do I know that tests from Medlife labs are accurate ?

Q Do we get over-the-counter (OTC) drugs here?

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