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MX Player doesn’t offer support over the call for now, however, If you’ve any queries, suggestion, or technical issues related to MX Player App, you can get in touch with their support using email.

MX Player Email Support –

MX Player Official Website

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If you wish to register any complaint in respect of any content available on MX Player, kindly register the complaint with grievance officer Mr. Prateek Sanghvi on or visit for more information.

Reference Links :-

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Q What is new in the online version?

The online feature of MXPlayer gives you access to online content which is catered for all our Indian users across different genres. From popular TV shows, movies, music and shorts across different genres like lifestyle, health, gossip and much more.

Q Is this available outside India?

Currently, the online streaming feature of MXPlayer is only available in India. So, if you are outside India, you will not be able to access the same.

Q Will online feature ever be available outside India?

We are thinking of expanding our boundaries in the future. However, giving a timeline for now will not be possible.

Q Can I download videos to watch them offline?

Currently, we do not have the option to download online videos on our platform. However, it is in the pipeline and you can see the same the in the near future.

Q Will I be able to watch online videos on my Smart TV?

We are working on making our platform available on Smart TVs and externally connected devices like Amazon firestick, Google Chromecast etc.

Q I dont have a Facebook account how should I sign in to your App?

Currently, sign in option on our App is only available through Facebook. However, in the near future, we will have more Sign In options on our platform.

Q What does the option "Become an MX Creator" do?

Through "Become an MX Creator" option on the App, you can have access to the large scale of users using our online feature on a daily basis. Mention your credentials on the page available inside "Become an MX Creator" option, and submit the link to your content. The content shared will be uploaded on our platform if found viable. However, uploading of the content is a business decision and may take some time

Q Is the MX Player made in India?

Yes, the MX Player online platform and app are made in India

Q The online videos are buffering, but I have a good network speed. What should I do?

There are multiple factors (apart from internet speed) that affect the streaming experience like latency, routing etc. So we request you to clear the App/Browser cache and try again. If the issue persists, please write to us at

Q Can the MX Player app be installed in smart Tv?

The MX Player free app can be installed in smart tv by downloading it through the play store available on smart Tvs

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