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Netmeds Customer Care
+91 72007-12345

Netmeds Official

Netmeds Email Support –

You can also visit for help & support. Address
No. 1, Lalithapuram Street, Royapettah, Chennai – 600014, Tamilnadu, India

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Q Can I know whether your Pharmacy is licensed?

Q What are your hours of operation?

Q What is your office address and phone number?

No. 1, Lalithapuram Street, Royapettah, Chennai - 600014, Tamilnadu, India
Our telephone number: 72007-12345

Q How do I contact Pharmacists at

Q What are's Privacy and Security Policies?

Please note that all information provided to us is subject to doctor–patient privilege laws. Being compliant with PCI DSS Level 3, we use the latest electronic security measures and our servers are protected by secure firewalls to prevent unauthorised access to your personal data.

Q Do you accept any Insurance Plans?

Q Is it safe to use my credit/debit card at

Q Why is the image shown on the website different from the item I received?

Q Are medications available at safe?

Q Is it safe to use Generic Drugs?

Q Why do the pills I ordered from look different from those I get from my local pharmacy?

Q What is the meaning of Generic Drugs?

Q Does charge any professional fees on prescription drug orders?

Q What if I am charged more than the actual price of my prescription drugs?

Q What are your delivery charges?

<-Delivery charges for ALL orders: Rs. 25
-FREE Delivery on Medicine orders of Rs. 1000 or more.
• Tracking number of your order would be available in your account on
• bears the responsibility of material between despatch and delivery period.

Q Can I change my delivery address after I have placed my order?

Q What happens if I don’t receive my order?

More often than not, our deliverables reach our customers on time. Only on rare occasions, it may take a bit longer time for packages to get delivered. Please note that if we are unable to re-ship your order successfully, we will refund your payment.

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  • Monday08:30 AM - 09:00 PM
  • Tuesday08:30 AM - 09:00 PM
  • Wednesday08:30 AM - 09:00 PM
  • Thursday08:30 AM - 09:00 PM
  • Friday08:30 AM - 09:00 PM
  • Saturday08:30 AM - 09:00 PM
  • Sunday09:00 AM - 05:00 PM

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