SBI Customer Care – 1800 11 2211 (Toll-Free),
1800 425 3800 (Toll-Free) or, 080-26599990
Toll-free numbers are accessible from all landlines and mobile phones in the country.
For SBI Customer Complaint Form Visit https://sbi.co.in/web/customer-care/complaints-and-compliments
If your card is lost/stolen, call SBI Card helpline immediately 1860 180 1290
Write to SBI Customer Service Department –
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road, Mumbai 400 021
Tel: 022-22029456 | Fax: 022 22742431
ONE TIME REGISTRATION PROCESS
Send SMS, ‘REG Account Number’ to 09223488888 (registered mobile)
e.g. REG 12345678901
You may give a Missed Call or send an SMS ‘BAL’ to 09223766666
Give a Missed Call or send an SMS ‘MSTMT’ to 09223866666
Cheque Book Request
Send message “CHQREQ” to 09223588888
Then, You will receive an SMS. Send consent SMS (CHQACCY6 digit no. received in SMS) to 09223588888 within 2 hours of receipt of SMS for further processing
E-Statement – last 6 month
Send an SMS ‘ESTMT <space> <Account Number> <space> <code> to 09223588888
The statement will be sent on your registered email ID with a password encrypted PDF file which you open with 4 digit code of your choice which will be used in a message.
Education Loan Interest Certificate
Send SMS ELI <space> <Account Number> <space> <code> to 09223588888
You will receive the same on your registered email ID with password encrypted PDF file which you open with 4 digit code of your choice which will be used in a message.
Home Loan Interest Certificate
Send SMS HLI <space> <Account Number> <space> <code> to 09223588888
It will be delivered to a registered email ID with a password encrypted PDF file that you open with 4 digit code of your choice which will be used in a message.
ATM Card Blocking
Send an SMS from the registered mobile number as ‘BLOCK<space>XXXX’ to 567676 (XXXX represents the last 4 digits of the card number). You can also block your ATM card using Online Banking or by visiting any nearest branch.
Home & Car Loans
SMS ‘HOME’ or ‘CAR’ to 09223588888 and you will receive an instant SMS advising the features of the service.
Pradhan Mantri Suraksha Bima Yojana (PMSBY) & Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY)
You can now register for Pradhan Mantri Suraksha Bima Yojana (PMSBY) and Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) by an SMS from the SBI Quick App. As there are more than 3 data items to be provided, it is advisable that this service be availed through the SBI Quick App only
SMS ‘DREG ’ to 09223488888
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STATEMENT OF COMPLAINTS RECEIVED AND DISPOSED DURING THE FY 2016-2017
STATEMENT OF COMPLAINTS RECEIVED AND DISPOSED DURING THE FY 2015-2016
STATEMENT OF COMPLAINTS RECEIVED AND DISPOSED DURING THE FY 2014-2015
For SBI Foundation, Visit sbifoundation.in