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Sun Direct Customer Care1800 123 7575
1800-123-7575 (Toll Free)
76010 12345 – 24X7 Helpline

Email [email protected]

Website Sundirect.in

You can also Chat with Sun Direct Customer Service
CHAT NOW
Hours 9am – 9pm

Give missed call to Sun Direct from registered mobile number for customer support – Dial 7094012345

For Quick Recharge, visit sundirect.in/quickrecharge


Sun Direct Call Center Number

StateCustomer Care
Sun Direct Telangana4044399595
Sun Direct Andhra Pradesh4044399595
Sun Direct Bihar1204439959
Sun Direct Jharkhand1204439959
Sun Direct Odisha1204439959
Sun Direct West Bengal1204439959
Sun Direct Goa1204439959
Sun Direct Karnataka8214439959
Sun Direct Kerala4844439959
Sun Direct Delhi1204439959
Sun Direct Haryana1204439959
Sun Direct Himachal Pradesh1204439959
Sun Direct Jammu & Kashmir1204439959
Sun Direct Punjab1204439959
Sun Direct Rajashthan1204439959
Sun Direct Uttar Pradesh1204439959
Sun Direct Tamil Nadu4314439959
Sun Direct Chattisgarh1204439959
Sun Direct Madhya Pradesh1204439959
Sun Direct Gujarat1204439959
Sun Direct Maharashtra1204439959

Reference Links –

Sun DirectConsumer Corner
About UsNCF
HDNCF Channels
Andriod AppMandatory Channels
IOS AppAlacarte MRP Rate
OffersBouquet Rate
Sitemap999 Channel
Subscriber CornerTerms
FAQsRIO
Raise A RequestManual of Practice
HelpNodal Officers
My AccountPrivacy Policy
Quick RechargeTerms and Conditions
UpgradeCall Center numbers
Q How to register a complaint or check the status of the existing complaint?

To register a complaint:

Go to the Help section, below the fold you can find the Complaint Management System.
Enter your RMN/SMC/CR-ID and validate it.
After validation, select the type of complaint and the symptom from the drop-down menu.
Enter the Mobile Number on which you want to be contacted and mention the summary of the issue.
Then, click on Submit

Q What should I do if any channels are not working?

In some cases, you may see an error code (or) message on your TV Screen.

This message may be caused by one of the following:

The channel is not included in your existing Bouquet/Ala-carte. To add channels, Visit Here.
If the set-top box is having trouble communicating with the satellite, it displays the following error codes.
E-16
E-017
E-19
E-100
E-101
If there is heavy rain, please wait for it to pass. If there are no weather conditions but still if you see the above mentioned error codes.

You can easily resolve the above mentioned errors by refreshing your Set-Top Box.

Q How to modify or change my registered mobile number?

To change your RMN, do the following.

Login to My Account using RMN/SMC/CR-ID.
Select My Profile link from the menu button on the top right corner.
Enter your password and then select Submit.
On the My Profile page, click on the Change Mobile Number button.
Enter the New Registered Number, Password and then select Submit.

Q How to subscribe to Sun Direct Bouquet/Ala-Carte?

You can add additional Sun Direct bouquets, Broadcaster bouquets or a specific channel (Ala-Carte) to any base package.

To activate add-on pack or a channel via the website:

Login to Sun Direct Account using RMN/SMC/CR-ID
Go to Subscription Pack page, select a required bouquets/Ala-Carte (Add-on)
Proceed to payment.
To activate add-on pack or a channel via SMS:

For Broadcaster Bouquet SMS ADDON SMC# or CDSN# TO 96000 58585* OR 58585*
FOR A-LA-CARTE send SMS ALACARTE SMC# or CDSN# TO 96000 58585* OR 58585*


Note: add-on codes are available in the website/mobile app.

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  • Sunday24 hours open

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