United India Insurance Customer Care
1800-425-333-33
Mon – Fri 10am to 5:45pm

Email[email protected]

WebsiteUIIC.co.in

For any queries on Health Claims/TPA Services, write to – [email protected]

United India Insurance Registered Office
United India Insurance Co. Ltd. 24, Whites Road, Chennai – 600014

You can also reach out to United India Insurance official Twitter @UnitedIndiaInsu

Contact Details of In-charges of Operating Offices


Reference Links –

ProductsUIIC Mobile Apps
Motor InsuranceAgent Mobile App
Health InsuranceSurveyor Mobile App
Overseas Travel InsuranceCustomer App
Householder’s Insurance
Personal Accident InsuranceCareers
Shopkeeper’s InsuranceRecruitment
Home Insurance (Simplified Fire)Training & Development
Other ProductsUIIC Services
FireVerify Your Policy
MarineOnline Motor Claim Intimation
IndustrialCashless Garages
LiabilityCheck Payment Status / Online Policy Download
MiscellaneousContact Us
Credit InsuranceGrievance Redressal
Micro InsuranceHelp
Office Locator
UIIC Info CenterTPA / PPN Network Hospitals
RTI 2005Unclaimed Refunds
Public DisclosuresVigilance Complaints
Anti-Money Laundering ProgramConverged PMSBY (View your certificate)
Become an UIIC Agent
ClaimsOther Links
Corporate AgentsIRDA
Corporate Social Responsibility (CSR)IRDA Circulars
Micro Insurance Agent DetailsNIA
Online Policy FAQIRDA CEW
OMP Claim ContactsOmbudsman
DownloadsIII
PMFBY – Pradhan Mantri Fasal Bima YojanaGIC
PMSBY – Pradhan Mantri Suraksha Bima YojanaNCDRC
Surveyor Management PolicyFinancial Services-Govt. Of India



Q Which policies are available for online renewal/ purchase?

Policies which can be purchased online are Motor (Two-wheeler & Private car)/Health/Personal Accident/Overseas Mediclaim/Householder/Shopkeeper

Policies which can be renewed online are Motor policy (Two-wheeler & Private car)/Health Individual, Family medicare, Top-up, Super Top-up/Vijaya

Q When will I be able to renew my policy?

Policy can be renewed 30 days before the expiry date of policy till the date of expiry. For e.g., if
policy expiry date is 30 april then the policy can be renewed between 01 april to 30 april
(midnight).

Q Why am I unable to renew my motor policy?

Policy should not be having any previous claim.

Vehicle should not be more than Five years old (applicable for Package policies only, not
applicable in case of Liability only/Third-party only policy)

Some critical data might not have been entered in the original policy.

Q Why am I unable to renew my health policy?

Policy should not be having any previous claim.

In case any insured is more than 60 years old or has any adverse medical history then the proposal would automatically go for internal approval which is a time consuming process

Q Why am I unable to renew my Personal Accident policy?

Policy should not be having any previous claim.

If the sum assured is more than Rs.10 lakhs then the proposal would automatically go for internal approval which is a time consuming process

Q Can I renew my expired policy online / is there any grace period given for renewal?

Expired policies cannot be renewed online.

The provision of 30 days grace period is available only for health policy and the policy in grace period can be renewed through agent/office only.

Health policy renewed in grace period will have continuity benefits but in case, any claim arises between the period of expiry date and grace period renewal date, that will not be entertained

Q How to renew my policy if I am not able to do it online?

In such case, you should visit the original policy issuing office or any of our nearest office.

Our pan India offices can be located using given link: https://uiic.co.in/branch-locator

Q How to get refund if I make a duplicate payment and my account debited more than once?

Send these details to: [email protected]

UIIC will initiate the refund and process it within 5 working days.

Q Who is the TPA for health policies?

The TPA for fresh policies bought online is Vidal Health TPA, headquartered at Bangalore.

For renewed policies, the existing TPA will be retained

Q Can I cancel an online policy?

Yes, you can cancel policies which are originally purchased online (i.e. policy number starts with 311100/011100).

Send cancellation request email along with policy details to: [email protected]

Refund for the same will be made according to the company prescribed rules

Q Are online policy documents valid, can I show them to police/ hospital?

Yes, they are perfectly valid

They are system generated documents

Stamp need not be affixed. Stamp duty is paid, defaced and retained at the office

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  • Tuesday10:00 AM - 05:30 PM
  • Wednesday10:00 AM - 05:30 PM
  • Thursday10:00 AM - 05:30 PM
  • Friday10:00 AM - 05:30 PM

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