United India Insurance Customer Care
1800-425-333-33
Mon – Fri 10am to 5:45pm
Email – customercare@uiic.co.in
Website – UIIC.co.in
For any queries on Health Claims/TPA Services, write to – healthclaimquery@uiic.co.in
United India Insurance Registered Office
United India Insurance Co. Ltd. 24, Whites Road, Chennai – 600014
You can also reach out to United India Insurance official Twitter @UnitedIndiaInsu
Contact Details of In-charges of Operating Offices
Reference Links –
Which policies are available for online renewal/ purchase?
Policies which can be purchased online are Motor (Two-wheeler & Private car)/Health/Personal Accident/Overseas Mediclaim/Householder/Shopkeeper
Policies which can be renewed online are Motor policy (Two-wheeler & Private car)/Health Individual, Family medicare, Top-up, Super Top-up/Vijaya
When will I be able to renew my policy?
Policy can be renewed 30 days before the expiry date of policy till the date of expiry. For e.g., if
policy expiry date is 30 april then the policy can be renewed between 01 april to 30 april
(midnight).
Why am I unable to renew my motor policy?
Policy should not be having any previous claim.
Vehicle should not be more than Five years old (applicable for Package policies only, not
applicable in case of Liability only/Third-party only policy)
Some critical data might not have been entered in the original policy.
Why am I unable to renew my health policy?
Policy should not be having any previous claim.
In case any insured is more than 60 years old or has any adverse medical history then the proposal would automatically go for internal approval which is a time consuming process
Why am I unable to renew my Personal Accident policy?
Policy should not be having any previous claim.
If the sum assured is more than Rs.10 lakhs then the proposal would automatically go for internal approval which is a time consuming process
Can I renew my expired policy online / is there any grace period given for renewal?
Expired policies cannot be renewed online.
The provision of 30 days grace period is available only for health policy and the policy in grace period can be renewed through agent/office only.
Health policy renewed in grace period will have continuity benefits but in case, any claim arises between the period of expiry date and grace period renewal date, that will not be entertained
How to renew my policy if I am not able to do it online?
In such case, you should visit the original policy issuing office or any of our nearest office.
Our pan India offices can be located using given link: https://uiic.co.in/branch-locator
How to get refund if I make a duplicate payment and my account debited more than once?
Send these details to: online.policy@uiic.co.in
UIIC will initiate the refund and process it within 5 working days.
Who is the TPA for health policies?
The TPA for fresh policies bought online is Vidal Health TPA, headquartered at Bangalore.
For renewed policies, the existing TPA will be retained
Can I cancel an online policy?
Yes, you can cancel policies which are originally purchased online (i.e. policy number starts with 311100/011100).
Send cancellation request email along with policy details to: online.policy@uiic.co.in
Refund for the same will be made according to the company prescribed rules
Are online policy documents valid, can I show them to police/ hospital?
Yes, they are perfectly valid
They are system generated documents
Stamp need not be affixed. Stamp duty is paid, defaced and retained at the office
- FridayDay Off
- Sunday10:00 AM - 05:30 PM
- Monday10:00 AM - 05:30 PM
- Tuesday10:00 AM - 05:30 PM
- Wednesday10:00 AM - 05:30 PM
- Thursday10:00 AM - 05:30 PM
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