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US Bank Customer Service1-800-872-2657

US Bank International Collect Calls
503-401-9991

US Bank TDD – All Locations
800-685-5065

Find a U.S. Bank Location

Log In to Online Banking to Email US Bank about your account


Other US Bank Contact Information

US Bank Cincinnati Metro – 513-632-4141
US Bank Denver Metro – 303-585-8585
US Bank Milwaukee Metro – 414-765-4636
US Bank Minneapolis/St. Paul Metro – 612-872-2657
US Bank Portland Metro – 503-872-2657
US Bank St. Louis Metro – 314-425-2000
US Bank All Other Locations800-872-2657

US Bancorp Investments, Inc.
1-800-888-4700


US Bank Credit Card

US Bank Altitude Reserve Visa Infinite Card
844-357-2015

US Bank Cash, Cash Rewards, Perks, Platinum, College and Secured Visa Cards
800-285-8585

US Bank Premier Line888-444-2265

US Bank Credit-Line888-852-5786

FlexPerks Gold American Express Card
866-311-5550

US Bank Offer Verification
800-530-9454
Servicemembers Civil Relief Act


US Bank Travel Rewards

US Bank LATAM Visa Card
800-274-7200

US Bank Radisson Rewards Visa Card
800-236-4012

US Bank SKYPASS Visa Signature Card
866-359-4771

US Bank SKYPASS Visa Card
866-286-8472


US Bank Retail Rewards

US Bank Dillons REWARDS World Mastercard
844-742-5806

US Bank Fred Meyer Rewards World Mastercard
844-237-0594

US Bank Fry’s REWARDS World Mastercard
844-742-5807

US Bank Harris Teeter REWARDS World Mastercard
844-237-0596

US Bank King Soopers REWARDS World Mastercard
844-742-5808

US Bank Kroger REWARDS World Mastercard 
844-237-0593

US Bank Mariano’s REWARDS World Mastercard
866-230-4543

US Bank Pick n Save/Metro Market REWARDS World Mastercard
844-237-0597

US Bank Polaris Visa Card
877-828-4726

US Bank Quicken World Mastercard Card
833-235-0940

US Bank QFC REWARDS World Mastercard
844-742-5809

US Bank Ralphs Rewards World Mastercard
844-237-0595

US Bank REI Co-op World Elite Mastercard
877-734-6060

US Bank REI Co-op Platinum Mastercard
877-734-8742

US Bank Smith’s REWARDS World Mastercard
844-742-5810


US Bank Mortgage

US Bank Mortgage Customer Service
800-365-7772

US Bank Mortgage Purchase
877-303-1637

US Bank Mortgage Refinance
877-303-1640

US Bank Student Loans
800-242-1200

Q Can I get Account Alerts on my mobile phone?

Yes. You can get Account Alerts on wireless devices including mobile phones.

Q I am not receiving alerts I signed up for. How can I troubleshoot?

You may be having trouble receiving Account Alerts for a variety of reasons. Try the following troubleshooting tips:

Make sure your email addresses and mobile numbers are correctly entered in your U.S. Bank profile.

Check to see if your internet service provider is delivering your email messages to a "Bulk" folder in your email box. To ensure that you receive your Account Alerts, add us to your address book ([email protected]).

If you continue to have problems, call 800-US BANKS (800-872-2657).

Q Is U.S. Bank Online Banking secure?

Yes. We use advanced encryption technology to ensure your information stays safe and secure. And only you have access to your accounts with your Personal ID and password.

We strongly suggest you do not share your Personal ID, password, PIN or account number with anyone. And please know that U.S. Bank will never request this type of information via email. It’s one more way we keep you protected with secure Online Banking.

Our Online Risk-Free Guarantee also protects customers from fraud loss. U.S. Bank Online Banking is so secure that we guarantee we'll cover any losses if there’s ever any unauthorized use of your account.

Remember, U.S. Bank always:-
Uses the maximum levels of online security and monitoring technology to ensure your safety.

Implements strict policies and procedures to safeguard your personal information to keep it confidential.

Q How do I know if an email is really from U.S. Bank?

Fraudulent "phishing" emails will tell you that you must use a link provided to verify or change your account in some way. U.S. Bank will never send an email asking you to do this, or asking for personal or account information.

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