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Webroot Customer Service
1 (866) 612-4268

Webroot Technical Support
1(866) 612-4227

For Sales –

Website :

Webroot Home and home office

Webroot Purchases, renewals, and upgrades
Call 1-866-350-6089
Mon – Fri 7 AM to 5:30 PM (MDT)

Email :

Find answers to common questions on Webroot Support Page

You can also open a ticket, or send a message to Webroot Support

Webroot Business

Purchases, renewals, and upgrades
Dial : 1-800-870-8102
Mon – Fri 7 AM to 5:30 PM (MDT)
Email :

Webroot New customers
Mon – Fri 7 AM to 5:30 PM (MDT)

Support for all Business Protection Products
Call :  1-866-254-8400
Mon – Fri 7 AM to 5:30 PM (MDT)
You can also Open a support ticket

BrightCloud Threat Intelligence Services

BrightCloud Threat Intelligence Sales Services
Request contact

Sales Information :

Business Development :

General inquiries :

Webroot BrightCloud Contacts
Tel : 1-858-652-4800
Fax : 1-858-652-4824

Online Support Tools
URL/IP lookup

URL or IP change request
Send Change request

Webroot BrightCloud Support
Call – 1-866-254-8400
Mon – Fri 7 AM to 5:30 PM (MDT)

Suggest a Database Change :

Webroot Partnerships & Developers

For Affiliates Apply or Lear more about this.

Partner Edge Reseller Program
Contact Form  |  Learn More

Partner Edge MSP Program
Contact Form  |  Learn More

BrightCloud Threat Intelligence Services Developer API
Getting Started
Account Login

Webroot Global Information

United States

Webroot Broomfield
Toll free : (800) 772-9383
385 Interlocken Crescent Suite 800
Broomfield, CO 80021
Tel: (303) 442-3813 Fax: (303) 442-3846

Webroot San Jose
Tel: (650) 292-6600
550 S. Winchester Blvd
Suite 200 San Jose, CA 95128

Webroot San Diego
Tel: (858) 266-8609
4655 Executive Drive
Suite 500 San Diego, CA 92121

Europe, the Middle East, and Africa

Webroot United Kingdom
Toll free: +44 (0) 800 804 7016
24 Orient Way
Derby DE24 8BY
United Kingdom
Tel: +44 (0) 203 349 2398

Webroot Ireland
Toll free: 1 800 303 388
6th Floor, Block A
1 Georges Quay Plaza
Dublin, Ireland, Dublin 2
Tel: +353 (0) 1 630 7606

Webroot Austria
Am Winterhafen 13
2nd Floor Linz, Austria, 4020

Asia Pacific and Japan

Webroot Australia
Toll free: 1 800 013 992
Zenith Center – Tower A Level 14
821 Pacific Highway
Chatswood, NSW, Australia, 2067
Tel: +61 (0) 2 8071 1900

Webroot Japan
Toll free: 0120-633-601
3-13-18 Minami Aoyama Minato-ku
Tokyo 107-0062
313 Minami Aoyama 8F
Tel: 03-4588-6500
Fax: 03-4588-6501

Reference Links –

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For HomeManaged Service Providers
For BusinessResellers
Renew / UpgradeTechnology Partners
ResourcesFind a Partner
Cybersecurity EducationAbout
User GuidesCareers
Release NotesPress Room
Awards and Testimonials

Q How does malware find me?

Even if you're careful, you can pick up malware through normal Internet activities.

Visit any media-supported Web site and you're bound to get a tracking cookie.
Share music, files or photos with other users.
Install software applications without fully reading license agreements.

Q What is identity theft?

Identity theft is the criminal abuse of consumers' personal identifiers. The main concern for consumers is financial crimes exploiting their credit worthiness to commit loan fraud, mortgage fraud, lines-of-credit fraud, credit card fraud, commodities and services frauds. Many people associate identity theft with having a wallet or purse stolen. But your computer is fast becoming the most likely place where your identity can be stolen.

Learn more about identity theft here.

Q What are pop-ups?

Pop-ups are a form of online advertising intended to increase Web traffic or capture email addresses. These online ads come in many forms, but generally, they want to sell you something. While many pop-up ads from reputable companies are harmless, the adware programs that generate illegitimate pop-ups are capable of installing spyware to hijack your browser and capture your personal information.

Q Why is my PC slow?

Sluggish performance of vital computer programs, like your operating system or Internet browser, is usually caused by spyware infection that consumes a substantial amount of computer memory, leaving limited resources for other legitimate programs to use.

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