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Zoomcar Customer Support
18601239666 (24/7)

Website –

Or, Visit to get help related to existing/past/future bookings

For any other help & support, visit

Zoomcar Self Drive Cities

Self drive cars in BangaloreSelf drive cars in Mysore
Self drive cars in PuneSelf drive cars in Vizag
Self drive cars in DelhiSelf drive cars in Nagpur
Self drive cars in MumbaiSelf drive cars in Kochi
Self drive cars in ChennaiSelf drive cars in Udaipur
Self drive cars in HyderabadSelf drive cars in Vijayawada
Self drive cars in ChandigarhSelf drive cars in Surat
Self drive cars in KolkataSelf drive cars in Siliguri
Self drive cars in AhmedabadSelf drive cars in Lucknow
Self drive cars in CoimbatoreSelf drive cars in Guwahati
Self drive cars in IndoreSelf drive cars in Bhubaneswar
Self drive cars in JaipurSelf drive cars in Hassan
Self drive cars in LudhianaSelf drive cars in Vadodara
Self drive cars in Mangalore-ManipalSelf drive cars in Trivandrum

Zoomcar Airport Services

Car rental from Bangalore AirportCar rental from Udaipur Airport
Car rental from Pune AirportCar rental from Vijayawada Airport
Car rental from Delhi AirportCar rental from Siliguri Airport
Car rental from Mumbai AirportCar rental from Bhopal Airport
Car rental from Chennai AirportCar rental from Lucknow Airport
Car rental from Hyderabad AirportCar rental from Guwahati Airport
Car rental from Chandigarh AirportCar rental from Trivandrum Airport
Car rental from Kolkata AirportCar rental from Bhubaneswar Airport
Car rental from Ahmedabad AirportCar rental from Ranchi Airport
Car rental from Coimbatore AirportCar rental from Patna Airport
Car rental from Indore AirportCar rental from Raipur Airport
Car rental from Jaipur AirportCar rental from Calicut Airport
Car rental from Vizag AirportCar rental from Trichy Airport
Car rental from Nagpur AirportCar rental from Madurai Airport
Car rental from Kochi Airport

Keep in touch with Zoomcar
7th Floor, Tower-B, Diamond District, 150
HAL Airport Road, Kodihalli, Bangalore – 560008

Q What do I do if I meet with an accident?

Immediately notify Zoomcar by calling 18601239666 and we will guide you through the entire process. We will coordinate everything with the police, insurance, and road-side assistance. Do not leave the scene of the accident until proper support has arrived. You may be required to sign several formality documents associated with the accident.

Q Does Zoomcar provide any Insurance?

Yes, we do provide Insurance that covers Medical Emegencies. However, not all bookings are covered, you'll be informed if your booking is covered by an SMS we send you. We are working towards getting this benefit to all our bookings.

Q Am I being charged for the Insurance?

No, any insurance provided to you is free of cost to you, paid by Zoomcar :)

Q How do I raise a claim on my Insurance?

Visit and log in with your Zoomcar registered phone number. You'll be able to see your ride and raise a claim under Claims>Zoomcar Claims.

Q What are the documents required for my claim?

Please refer to your Insurance policy document for details on documents necessary for claims. The policy document is shared over Email after booking on Zoomcar.

Q Do I have to return the car to the same location where I picked it up?

Yes. You must bring the vehicle back to the same place you picked it up before the end of your reservation. If you dropoff the car at a location different from your pickup point, you will be charged INR 2,000, and the full hourly rate and late fees until the vehicle is returned to the correct location.

Q What happens if I return the car late?

a) A standard hourly fee will be applicable per hour of delay.

b) Free KMs will be given per hour as per your booked package.

c) In addition to the standard hourly fee, every hour of delay would be charged at Rs. 300/hour

Q Is there a km limit to how much I can drive?

With reference to the km package which you select you are eligible to drive accordingly.For example, if you opt for 10 km/hr package then 5 hours reservation would come with 50 km in driving at no additional charge, while a 3 day reservation would come with 720 km in

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